Privacy Policy

Last Updated: January 1, 2025

1. Introduction

AquaAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). AquaAI is operated from Arizona, United States, and complies with applicable U.S. federal and Arizona state privacy laws.

By using AquaAI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

  • Account Information: Email address, password (encrypted), name, and profile details
  • Health & Wellness Data: Weight, activity level, daily hydration goals, beverage consumption logs
  • Voice Input: Voice recordings (processed in real-time and not permanently stored) and transcripts of beverage logging commands
  • AI Conversation Data: Messages exchanged with AI coaching agents for personalized guidance
  • Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on the Service, interaction patterns
  • Location Data: General location (city/state level) for weather-based hydration recommendations
  • Cookies and Similar Technologies: Session cookies, preference cookies, and analytics cookies

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, maintain, and improve hydration tracking and AI coaching features
  • Personalization: To calculate daily hydration goals, provide personalized AI recommendations, and adapt to your habits
  • Communication: To send service updates, achievement notifications, reminder notifications, and respond to support requests
  • Payment Processing: To process subscription payments and manage billing
  • Analytics: To understand usage patterns, improve features, and optimize user experience
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, analytics). All service providers are contractually obligated to protect your data.
  • AI Processing: Anonymized data sent to our AI partner (Agent Studio Lab) for processing hydration queries. No personally identifiable information is shared.
  • Legal Requirements: When required by law, court order, or governmental request, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred (you will be notified).
  • With Your Consent: We may share information when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers (Stripe)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a machine-readable copy of your data
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

Self-Service Data Tools

You can exercise your data rights directly through your account:

  • Export Your Data: Download a complete copy of all your data in JSON format from your Profile settings
  • Delete Your Account: Permanently delete your account and all associated data from your Profile settings

For other requests, contact us at privacy@aquaai.com. We will respond within 30 days of receiving your request.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.

8. Children's Privacy

AquaAI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@aquaai.com, and we will delete such information.

9. Third-Party Services

Our Service integrates with the following third-party services:

  • Stripe: Payment processing (see Stripe Privacy Policy)
  • Agent Studio Lab: AI processing for hydration coaching
  • Weather API: Weather data for contextual recommendations

These third parties have their own privacy policies. We are not responsible for their privacy practices.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze usage patterns and improve the Service
  • Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

11. International Users

AquaAI is operated from the United States (Arizona). If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification to your registered email address

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AquaAI

Email: privacy@aquaai.com

Address: Phoenix, Arizona, United States